Frequently Asked Questions

• Reservations are available for any size party. Check out the Book Your Experience page to learn more.
• Events more than 50 miles outside Queen Creek, Az (85142) require a custom quote and may be subject to additional mileage fees. 
• If additional hours or products are incurred on-site, our stylists will collect that payment during the event. 
• To secure reservations, the event deposit and agreement must be paid and completed 48 hours after our events manager sends the invoice and agreement documents.

• Suede Flat Brim $85
• Rolled Brim Suede $90
• Wool Ranchers from $85
• Cowboy hats from $85
• Trucker Hats $35 (includes 1 patch)

• We have a large selection of accessories ranging from $2 - $50

• Branding and burning are amazing ways to add extra flare to your hat 
• Branding $5 per brand
• Burning $15

DEPOSIT

Deposit is required to secure the date/time for the event. The deposit will be applied toward the final amount. Sales tax for credit card payments will be added to the final amount.  Deposit requirement based on group size.  

CANCELLATION POLICY

Cancellations that are made at least one week prior to the scheduled date will be given a one-time reschedule opportunity. New booking date must be within 90 days of the original booking date. If an event is canceled, the customer is not entitled to a refund of any security deposit paid.

RESCHEDULING POLICY

If the event needs to be rescheduled due to circumstances beyond the control of either party, the event organizer will work with the customer to reschedule the event for a mutually agreed-upon date within 90 days of the original booking date.

INCLEMENT WEATHER

Should the weather become unsafe or inhospitable for the event, either Copper Brim or the customer may provide notice to the other party that the event will be postponed to a later date. If the customer or Copper Brim is providing Notice of Postponement, such notice must occur at least four hours in advance of arrival time for the event, or a reschedule is not guaranteed. If an event is postponed, the customer is not entitled to a refund of any amounts paid but is permitted to reschedule the event within 90 days of the original booking date.

FORCE MAJEURE

If the event is canceled due to circumstances beyond the control of either party, such as natural disasters, acts of terrorism or government regulations, neither party will be held liable for damages or losses resulting from the cancellation.